Spinal Health and Rehabilitation Centre of Canada
Our commitment to offering the highest quality of care resulted in the addition of the FDA approved Spinal Decompression technology for the treatment of back pain due to: Herniated Discs, Bulging Discs, Pinched Nerve, Sciatica (leg pain), Degenerative Disc Disease (DDD), Spinal Stenosis, Post-Surgical Pain.
In the past, a patient suffering from disc problems was usually prescribed pain medication, instructed to refrain from physical activities; or was referred for physical therapy. When healing wasn’t effective or successful, they became a candidate for spinal surgery.
Conservative chiropractic care proved helpful in many cases; however there have been cases where surgery seemed to be the only other option… until now.
With advances in chiropractic care, you don’t have to live with pain anymore.
Spinal Decompression Therapy not only significantly reduces pain in many patients, but also enables the majority of patients to return to a full active lifestyle
A CARE PLAN JUST FOR YOU
Visiting a chiropractor for care in Thunder Bay, Ontario may help speed your return to optimal health. At Spinal Health and Rehabilitation Centre of Canada, patients are our top priority. We are committed to your health and wellness. Dr. Pustina would be happy to discuss your concerns and explain how he may be able to reduce any pain or discomfort that you are experiencing. Your therapy will be personalized to meet your individual needs.
As you make your way through the healing process, Dr. Pustina will revise your care plan to deliver the most benefit to you throughout your ongoing treatments.
If you are ready to have your life back, be pain-free, and live your life to its potential, Spinal Health and Rehabilitation Centre of Canada is ready to assist you. To request your initial consultation with Dr. Pustina, call (807) 767 7000 to get started.
GET YOUR HEALTH BACK, GET YOUR LIFE BACK!
ADVANCED MEDICAL PROGRAMS
Eight out of ten Canadians will experience back and spine pain at some point in their lives. For many people, the pain can keep them from work, school, or from keeping up with their busy lives. Early treatment from a chiropractor can help get you back on your feet.
What is CHIROTHIN Canada
– A Health Canada Approved spray formula to aid in reducing body fat while conserving muscle
– Easy to follow program for patients and easy implementation for doctors
– Safe effective results for all ages
– Healthy Lifestyle Changing Program
– A program that teaches correct portion sizes
– Teaches you how to eat a healthy low inflammatory diet
– Is not a hormone-based diet
– It’s not a fad diet
Myths & Acts
One of the myths surrounding chiropractic is the idea that a chiropractor “cracks” your back. Here’s the real deal
Myth “Chiropractic treatment involves cracking my spine.”
One part of chiropractic treatment involves applying quick, precise pressure to the joint, which creates a cracking or a popping noise. This is called an adjustment.
The popping noise doesn’t come from your bones, but from the release of a gas bubble when tow joints are separated. This is just like when you pop your knuckles, or you scrunch up your toes first thing in the morning.
Myth "No one should use so much pressure on my spine….. That can’t be right."
The adjustment does not involve a great deal of force. Skill, positioning, speed, and timing are more important than force.
Myth “I heard that cracking your joints can cause arthritis.”
There is no reason to think there is a connection. In fact, an adjustment increases mobility, reduces pressure on the joints, muscles, and nerves, and allows the spine to return to a natural position.
This is the story of a young woman with neck pain.
Learn how we turned her life around and got her back to work in 4 weeks
Thank you both so much for helping me take the control back in my life.
The weight loss encouragement and exercise program were the starting point. The best program for me is the Peripheral Neuropathy which has made it possible for me to once more be more active and happier. For a while I did not think I would ever be mobile enough to do many everyday things that everyone takes granted. It is wonderful being able to shop again, or just walk and stand for more than 1-2 minutes. I am 80% improved.
Thanks for everything.
I went to Dr. Mike on the advice of a family friend. I had been to physiotherapy which had little to no effect on my lower back pain. I had been on bed rest for 3 weeks before being assessed by Dr. Mike and was a candidate for the Spinal Decompression program.
Because of Dr. Mike and Sandy’s excellent care, I have been given a new lease on life.
Thank you Dr. Mike and Sandy!!
Dear Sandy and Dr. Pustina:
I am thankful for your care and concern in helping me regain my quality of life. I want to express my thanks for all the hurdles I have put you through, and it “ain’t over yet”. The new year is my new horizon of great optimism appreciating your untiring efforts. I really appreciate the honestly of Dr. Pustina as I have seen several chiropractors over the years and never had any improvement. Thank you for the friendship that you extended to me. Your centre is a great source of inspiration and healing for all of us.
Much love and gratitude,
Our Practice at a Glance
After having a traumatic accident Diane’s feet never really recovered.
She had trouble sleeping and had an even harder time walking.
At first, she spoke to a doctor but was only recommended medication for her pain.
After a while, she decided to come and visit us. within a few months, we had her back walking and feeling great.
Privacy of personal information is an important principle to us at CURAVITA . We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the appropriate provision of the products and services we provide to our patients. We also try to be open and transparent as to how we handle personal information. The following describes our privacy policies.
Personal information is information about an identifiable individual, including that which relates to his/her personal characteristics, (eg. gender, age. home address, phone numbers, and/or email address, family status), his/her health (eg. health history, health conditions, health services received by them). Personal information is not to be confused with business information (eg. an individual’s business address and telephone number), which is not protected by PIPEDA, the Personal Information Protection and Electronic Documents Act, an act of the Federal government.
CURAVITA uses a number of consultants and agencies that may, in the course of their duties, have limited access to personal information we hold. These include computer consultants, accountants, cleaners, maintenance, credit card companies, and lawyers. We restrict their access to any personal information we hold as much as is reasonably possible. We also have their assurance that they follow appropriate privacy principles.
Like all chiropractic clinics, we collect, use and disclose personal information in order to serve our patients.
The primary purpose for collecting personal information is to ensure our patients are provided with the best care possible. For example, we collect information about the patient’s health history, including their family history, physical condition and function and social situation in order to help us assess what their health needs are, to advise them of their options and then to provide the health care they choose to have. This may include administrative and clinical office procedures designed to optimize scheduling and the coordination of care between chiropractors, massage therapists, and chiropractic assistants.
We may use and disclose health information to obtain payment for services we provide. This may include patient health information with an invoice used to collect payment for care received in our clinic but not without prior consent. (eg. personal, automobile insurance forms, and/or Blue Cross claim submissions)
It is also possible that health information will be disclosed during audits by government appointed agencies as part of their quality assurance and compliance reviews. Your health information may be reviewed during the routine processes of certification, licensing or credentialing activities. We will also call the patient’s name in the reception area to direct them to their provider.
About members of the general public
For members of the general public, our primary purpose for collecting personal information is to provide notice of special events or to make the public aware of our services in general or our clinic in particular. On our website we only collect, with the exception of cookies, the personal information you provide and only use that information for the purpose you gave it to us. For example, to respond to the public‘s email message, to register for a class or to subscribe to our monthly newsletter. CURAVITA does not use any personal information from patients or general public cookies during visits to our website.
We collect personal information
Like most organizations, we also collect, use and disclose information for purposes related to or secondary to our primary purposes. The most common examples of our related and secondary purposes are as follows:
- To invoice clients for goods or services not paid for at the time of service, to process credit card payments or to collect unpaid accounts.
- To remind patients of a scheduled appointment or that it may be time for the patient to contact us to schedule an appointment.
- To advise patients of special events, health classes, product information.
- Communication with patients may include cards, letters, newsletters, telephone reminders or electronic reminders such as email. There may be occasion a voice message is left on an answering machine or with the person answering the phone.
- Our clinic reviews patient and other files for the purpose of ensuring that we provide high quality services, including assessing the performance of our staff. In addition, external consultants may on our behalf do audits and continuing quality improvements reviews of our clinic, including reviewing client files and interviewing our staff.
- Chiropractors are regulated by the College of Chiropractors of Ontario and the massage therapists are regulated by the College of Massage Therapists of Ontario, who may inspect our records and interview staff as part of their regulatory activities in the public interest. In addition, as professionals, we will report serious misconduct, incompetence or incapacity of other practitioners, whether they belong to other organizations or their own.
- Also, like all organizations, various government agencies have the authority to review our files and interview our staff as part of their mandates. In these circumstances, we may consult with professionals who will investigate the matter and report back to us.
- The cost of some goods/services provided by our clinic to patients is paid by third parties (eg., WSIB, HCAI, Blue Cross, and/or personal insurances). These third-party payers often have your consent or legislative authority to direct us to collect and disclose to them certain information in order to demonstrate client entitlement to this funding.
- Patients or other individuals we deal with may have questions about our goods or services after they have been received. We also provide ongoing services for many of our patients over a period of months or years for which our previous records are helpful. We retain our patient information for a mandatory minimum of ten years after the last contact, to enable us to respond to those questions and provide these services.
- If CURAVITA or its assets were to be sold, the purchaser would want to conduct a “due diligence” review of the Clinic’s records to ensure it is a viable business that has been honestly portrayed to the purchaser. This due diligence may involve some review our accounting and services files. The purchaser would not be able to remove or record personal information. Before being provided access to the files, the purchaser must provide a written promise to keep all personal information confidential. Only reputable purchasers who have already agreed to buy the organization’s business or its assets would be provided access to personal information, and only for the purpose of completing their due diligence search prior to closing the purchase.
You can choose not to be part of some of these related or secondary purposes (eg., by declining special offers or promotions, ensuring payment at the time of service). We do not, however, have much choice about some of these related or secondary purposes. (ie., external regulations)
Protecting personal information
We understand the importance of protecting personal information. For that reason, we have taken the following steps.
- Paper information is either under supervision or secured in a locked or restricted area.
- Electronic hardware is either under supervision or secured in a locked or restricted areas at all times. In addition, passwords are used on computers.
- Paper information is transmitted through sealed, addressed envelopes or boxes by reputable companies.
- Electronic information is transmitted through a direct line.
- External consultants and agencies with access to personal information must enter into privacy agreements with us.
Retention and destruction of personal information
We need to retain personal information for some time to ensure that we can answer any questions you might have about the services provided and for our own accountability to external regulatory bodies. However, we do not want to keep personal information too long in order to protect your privacy.
We keep our patient files for approximately ten years. Our patient and contact directories are much more difficult to systematically destroy, so we remove such information when we can if it does not appear that we will be contacting you again. However, if you ask, we will remove such contact information right away. We keep any personal information relating to our general correspondence, newsletters, marketing activities for approximately two years or after the newsletter ceases publication.
We destroy all paper files and documents containing personal information by shredding. We destroy electronic information by deleting it and, when the hardware is discarded, we ensure that the hard drive is physically destroyed.
You can look at your information
With only a few exceptions, you have the right to see what personal information we have about you. Often all you have to do is ask. We can help you identify what records we might have about you. We will also try to help you understand any information you do not understand. (eg., short forms, technical language, etc.) We will need to confirm your identity, if we do not know you, before providing you with this access. We reserve the right to charge a minimal fee for such requests.
If there is a problem we may ask you to put your request in writing. If we cannot give you access, we will tell you within thirty days if at all possible and tell you the reason, as best we can, as to why we cannot give you access.
If you believe there is a mistake in the information, you have the right to ask for it to be corrected. This applies to factual information and not to any professional opinions we may have formed. We may ask you to provide documentation that our files are wrong. Where we agree that we made a mistake, we will make the correction and notify anyone to whom we sent this information. If we do not agree that we have made a mistake, we will still agree to include in our file a brief statement from you on the point and we will forward that statement to anyone else who received the earlier information.
If you have any questions or concerns, please contact our information officer.
Cheryl Turner, Chief Operations Officer
108A Third Avenue
Ottawa, ON K1S 2J8
If you wish to make a formal complaint about our privacy practices, you may make it in writing to our Information Officer. She will acknowledge receipt of your complaint; ensure that it is investigated promptly and that you are provided with a formal decision and reasons in writing.
If you have a concern about the professionalism or competence of our services or the mental or physical capacity of any of our professional staff, we would ask you to discuss those concerns with us. However, if we cannot satisfy your concerns, you are entitled to complain to our regulatory body:
College of Chiropractors of Ontario
130 Bloor Street West, Suite 902
Toronto, ON M5S 1N5
P. 416 922-6355 tel
F. 416 925-9610